Impact of Supervisory Support on Turnover Intention: The Mediating Role of Burnout and Job Satisfaction in a Longitudinal Study

被引:0
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作者
Sadaaki Fukui
Wei Wu
Michelle P. Salyers
机构
[1] Indiana University School of Social Work,Department of Psychology
[2] Indiana University-Purdue University Indianapolis,Department of Psychology
[3] Indiana University-Purdue University Indianapolis,undefined
关键词
Supervision; Turnover intention; Burnout; Job satisfaction; Mediation analysis;
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摘要
High rates of provider turnover are problematic for our mental health system. Research indicates that supervisory support could alleviate some turnover intention by decreasing emotional exhaustion (a key component of burnout) as well as by increasing job satisfaction. However, the potential mediation mechanisms have not been rigorously tested. Longitudinal data collected from 195 direct clinical care providers at two community mental health centers identified positive effects of supervisory support on reduced turnover intention through reduced emotional exhaustion. Job satisfaction was not a significant mediator. Supervisory support may help mitigate turnover intention through work-related stress reduction.
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页码:488 / 497
页数:9
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