Quality Indicators for Family Support Services and Their Relationship to Organizational Social Context

被引：0

作者：

S. Serene Olin

Nate Williams

Michele Pollock

Kelsey Armusewicz

Krista Kutash

Charles Glisson

Kimberly E. Hoagwood

机构：

[1] New York University,Department of Child and Adolescent Psychiatry

[2] Children’s Mental Health Services Research Center,Department of Child and Family Studies

[3] University of Tennessee,undefined

[4] Florida Mental Health Institute,undefined

[5] University of South Florida,undefined

[6] New York State Office of Mental Health,undefined

来源：

Administration and Policy in Mental Health and Mental Health Services Research | 2014年 / 41卷

关键词：

Organizational social context; Quality indicators; Family support services; Child mental health; Organizational strategies;

D O I：

暂无

中图分类号：

学科分类号：

摘要：

Quality measurement is an important component of healthcare reform. The relationship of quality indicators (QIs) for parent-delivered family support services to organizational social contexts known to improve quality is unexamined. This study employs data collected from 21 child mental health programs that deliver team-based family support services. Performance on two levels of QIs—those targeting the program and staff—were significantly associated with organizational social context profiles and dimensions. High quality program policies are associated with positive organizational cultures and engaging climates. Inappropriate staff practices are associated with resistant cultures. Implications for organizational strategies to improve service quality are discussed.

引用

页码：43 / 54

页数：11

共 50 条

[41] Examination of the relationship between services, family quality of life, and quality of partnerships
Mannan, H
JOURNAL OF INTELLECTUAL DISABILITY RESEARCH, 2004, 48 : 455 - 455
[42] FAMILY SUPPORT IN THE CONTEXT OF RAPID SOCIAL TRANSITION: THE EXPERIENCE OF CHINA
Pei, X.
Luo, H.
GERONTOLOGIST, 2012, 52 : 662 - 662
[43] Translating Social Support Practices into Online Services for Family Caregivers
Tixier, Matthieu
Gaglio, Gerald
Lewkowicz, Myriam
GROUP 2009 PROCEEDINGS, 2009, : 71 - 80
[44] Designing Social Support Online Services for Communities of Family Caregivers
Tixier, Matthieu
Lewkowicz, Myriam
BUSINESS INFORMATION SYSTEMS WORKSHOPS, 2009, 37 : 336 - 347
[45] Perceived organizational support-burnout-satisfaction relationship in workers with disabilities: The moderation of family support
Alcover, Carlos-Maria
Chambel, Maria Jose
Jose Fernandez, Juan
Rodriguez, Fernando
SCANDINAVIAN JOURNAL OF PSYCHOLOGY, 2018, 59 (04) : 451 - 461
[46] Understanding Career Plateaus and Their Relationship with Coworker Social Support and Organizational Commitment
Huaman-Ramirez, Richard
Lahlouh, Khaled
PUBLIC ORGANIZATION REVIEW, 2023, 23 (03) : 1083 - 1104
[47] Understanding Career Plateaus and Their Relationship with Coworker Social Support and Organizational Commitment
Richard Huaman-Ramirez
Khaled Lahlouh
Public Organization Review, 2023, 23 : 1083 - 1104
[48] QUALITY OF FAMILY-LIFE, SOCIAL SUPPORT, AND STRESS
PITTMAN, JF
LLOYD, SA
JOURNAL OF MARRIAGE AND THE FAMILY, 1988, 50 (01): : 53 - 67
[49] THE QUALITY OF SOCIAL SUPPORT - MEASURES OF FAMILY AND WORK RELATIONSHIPS
HOLAHAN, CJ
MOOS, RH
BRITISH JOURNAL OF CLINICAL PSYCHOLOGY, 1983, 22 (SEP) : 157 - 162
[50] Towards a Quality of Social Network (QoSN) Model in the Context of Social Web Services
Maamar, Zakaria
Faci, Noura
Loo, Alfred
Ghodous, Parisa
EXPLORING SERVICES SCIENCE, 2012, 103 : 297 - +

← 1 2 3 4 5 →