REFERQUAL: a pilot study of a new service quality assessment instrument in the GP exercise referral scheme setting

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作者
Don Cock
Iain C Adams
Adrian B Ibbetson
Phil Baugh
机构
[1] Liverpool John Moores University,Centre for Sport and Dance Studies
[2] University of Central Lancashire,Department of Tourism and Leisure Management
[3] University of Central Lancashire,Department of Information and Finance
关键词
Service Quality; Exercise Referral Scheme; Service Quality Dimension; Exercise Professional; Quality Assurance Framework;
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