Long-term assessment of a service robot in a hotel environment

被引：98

作者：

Pinillos, Roberto ^{[1
]}

Marcos, Samuel ^{[1
]}

Feliz, Raul ^{[1
]}

Zalama, Eduardo ^{[2
]}

Gomez-Garcia-Bermejo, Jaime ^{[2
]}

机构：

[1] Fdn Cartif, Parque Tecnol Boecillo,Parcela 205, Valladolid, Spain

[2] Univ Valladolid, Inst Tecnol Avanzadas Prod, E-47002 Valladolid, Spain

来源：

ROBOTICS AND AUTONOMOUS SYSTEMS | 2016年 / 79卷

关键词：

Social robot; Service robot; Robot assessment; Metric;

D O I：

10.1016/j.robot.2016.01.014

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The long term evaluation of the Sacarino robot is presented in this paper. The study is aimed to improve the robot's capabilities as a bellboy in a hotel; walking alongside the guests, providing information about the city and the hotel and providing hotel-related services. The paper establishes a three-stage assessment methodology based on the continuous measurement of a set of metrics regarding navigation and interaction with guests. Sacarino has been automatically collecting information in a real hotel environment for long periods of time. The acquired information has been analyzed and used to improve the robot's operation in the hotel through successive refinements. Some interesting considerations and useful hints for the researchers of service robots have been extracted from the analysis of the results. (C) 2016 Elsevier B.V. All rights reserved.

引用

页码：40 / 57

页数：18

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