Public service quality: Lessons not learned

被引：3

作者：

Wright, A ^{[1
]}

机构：

[1] Wolverhampton Univ, Sch Educ, Walsall WS1 3BD, W Midlands, England

来源：

TOTAL QUALITY MANAGEMENT | 1997年 / 8卷 / 05期

关键词：

D O I：

10.1080/0954412979550

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

引用

页码：313 / 320

页数：8

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