The revenue Online service in Ireland:- The relationship between website service quality & consumer trust in eGovernment

被引:0
|
作者
Connolly, Regina [1 ]
Bannister, Frank [2 ]
机构
[1] Dublin City Univ, Dublin 9, Ireland
[2] Trinity Coll Univ, Dublin, Ireland
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中图分类号
F [经济];
学科分类号
02 ;
摘要
The centrality of the citizen is a key focus in the provision of e-government. The rise of the information society has resulted in changes in citizen expectations, organizational structures and working processes. Governments are following suit and adopting information society tools and working practices to remain responsive to citizen needs (OECD report, 2003). In Ireland, one such attempt to respond. to citizen needs is the provision of a revenue online service.
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页码:391 / 391
页数:1
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