Quality assurance practices for pharmaceutical industry-based drug information departments: A review and case study

被引：0
|
作者：
Fung, SM [1 ]
Martin, JS [1 ]
机构：
[1] Genentech Inc, Med Commun Dept, San Francisco, CA 94080 USA
来源：
DRUG INFORMATION JOURNAL | 2004年 / 38卷 / 04期
关键词：
quality assurance; medical communications; medical information; drug information services;
D O I：
暂无
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
Quality assurance programs are developed to ensure the quality of products and services. Reasons for performing quality assurance and the types of quality assurance programs in industry-based drug information departments will be reviewed. Recent findings from a benchmarking survey will also be provided. Finally, the quality assurance program for the Medical Communications Department at Genentech, Inc. will be described. Factors to consider and the lessons learned will be highlighted.
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页码：395 / 405
页数：11
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