Outsourcing of application software: A knowledge management perspective

被引:0
|
作者
Beath, CM [1 ]
Walker, G [1 ]
机构
[1] So Methodist Univ, Dallas, TX 75275 USA
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中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper summarizes results from an exploratory field study of application software acquisition decisions and outcomes. We argue that outsourcing for application software is easiest it ken the objective is to obtain knowledge codified in artifacts such as packaged programs and their documentation. It is more complex when the objective is to get access to tacit knowledge about information technology or business processes held by professionals, and most problematic when the firm will depend on the learning or inventing new knowledge specific to the business process.
引用
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页码:666 / 674
页数:9
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