Global Crisis Management - Current Research and Future Directions

被引:106
|
作者
Coombs, W. Timothy [1 ]
Laufer, Daniel [2 ]
机构
[1] Texas A&M Univ, Dept Commun, College Stn, TX 77843 USA
[2] Victoria Univ Wellington, Sch Mkt & Int Business, POB 600, Wellington 6140, New Zealand
关键词
Global crisis management; Global crisis communication; ANIMOSITY;
D O I
10.1016/j.intman.2017.12.003
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Examples of crises involving multinationals can be found in the media around the world on a regular basis. Despite the importance of this topic, the state of the literature in the area of global crisis management has yet to be explored. Incorporating a commonly used three-stage approach describing crisis management as involving three phases-the pre-crisis phase (prevention and preparation), the crisis phase (response), and the post-crisis phase (learning and revision)-we briefly review the literature in global crisis management. We then introduce three special issue articles. Finally, we suggest future areas for research on the topic of global crisis management.
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页码:199 / 203
页数:5
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