Exploring Conflict Management Processes in Jury Deliberations Through Interaction Analysis

This study employs interaction analysis to explore micro-level conflict processes and macro-level phasic structures of conflict management in two jury deliberations. Results indicate that the deliberations have fundamentally different conflict management processes. Differences in the tasks posed by the two deliberations and in the norms enacted in them, as well as microinteractional patterns, are posited to account for the divergent interaction processes.