Using staff focus groups to refine a feedback process for people who used project liberty

被引:2
|
作者
Ulaszek, WR
Dunakin, LK
Donahue, SA
Felton, CJ
Essock, SM
机构
[1] Connecticut Dept Publ Hlth & Addict Serv, DMHAS, Hartford, CT 06106 USA
[2] Univ Connecticut, Dept Psychol, Storrs, CT 06269 USA
[3] New York State Off Mental Hlth, Project Liberty, New York, NY USA
[4] New York State Off Mental Hlth, OMH Ctr Informat Technol & Evaluat Res, New York, NY USA
[5] CUNY Mt Sinai Sch Med, Dept Psychiat, Div Hlth Serv Res, New York, NY 10029 USA
[6] Vet Affairs New York Healthcare Syst, Mental Illness Res Educ & Clin Ctr, Bronx, NY USA
关键词
D O I
10.2975/28.2005.209.216
中图分类号
R749 [精神病学];
学科分类号
100205 ;
摘要
Project Liberty provided free counseling services to those affected by the September 11(th) attacks. Focus groups were conducted with Project Liberty provider staff to gain feedback on their participation in the process of evaluating Project Liberty individual crisis counseling services. Focus groups provided information regarding barriers to eliciting feedback from people who used Project Liberty services that informed planning for the next phase of the evaluation. Focus groups proved to be a valuable method for collecting data from service providers across provider sites that differed geographically, culturally, ethnically, and organization ally, as well as in methods of offering services to individuals with mental health problems related to the attack on the World Trade Centers.
引用
收藏
页码:209 / 216
页数:8
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