Improving Age-Friendly Environment through Pragmatic Language

Declining vocabulary and poor comprehension of complex sentences are some depleting language skills faced by the elderly. As such, this study explored the cues that construct young people's understanding of effective communication within the older and young adult dyad. Qualitative data retrieved from open-ended questions were thematically analysed, and specific facets that contribute to understanding age-related differences were developed. The results catalysed the development of the Integrative Language-based Communication Diagram that could reduce the prevalence of communication breakdown. This environmental approach can also help elders adapt communication to be a necessary tool for living safely and independently.