ARTIFICIAL INTELLIGENCE IN ELECTRONIC COMMERCE: BASIC CHATBOTS AND THE CONSUMER JOURNEY

被引:16
|
作者
Nichifor, Eliza [1 ]
Trifan, Adrian [1 ]
Nechifor, Elena Mihaela [1 ]
机构
[1] Univ Transilvania, Brasov, Romania
关键词
CUSTOMER; TRENDS;
D O I
10.24818/EA/2021/56/87
中图分类号
F [经济];
学科分类号
02 ;
摘要
[No abstract available]
引用
收藏
页码:87 / 101
页数:15
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