Organizational Factors Affecting Communication Flow at VHA Call Centers and Patient Perceptions of Access: A Qualitative Study

被引:0
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作者
Medich, M. [1 ]
McGowan, M. [2 ]
Rose, D. [3 ]
Stockdale, S. [3 ]
机构
[1] VA HSR&D, Los Angeles, CA USA
[2] VA HSR&D Ctr Study Healthcare Innovat Implementat, Los Angeles, CA USA
[3] VA Greater Los Angeles Healthcare Syst, Los Angeles, CA USA
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R19 [保健组织与事业(卫生事业管理)];
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页码:117 / 118
页数:2
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