Interactions between customer satisfaction and firm performance of a hotel

被引:3
|
作者
Lee, Chew Ging [1 ]
How, Shi-Min [1 ]
机构
[1] Univ Nottingham, Nottingham Univ Business Sch, Malaysia Campus, Semenyih 43500, Malaysia
关键词
D O I
10.1080/13032917.2019.1602065
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:447 / 449
页数:3
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