Innovation in knowledge-based professional service firms. An integrated conceptual model

被引:7
|
作者
Tomo, Andrea [1 ]
Mangia, Gianluigi [1 ]
Consiglio, Stefano [2 ]
Canonico, Paolo [1 ]
机构
[1] Univ Naples Federico II, Dept Econ Management & Inst, Complesso Univ Monte S Angelo,Via Cinthia, I-80126 Naples, Italy
[2] Univ Naples Federico II, Dept Social Sci, Naples, Italy
关键词
Professional service firms; innovation; knowledge; HUMAN-RESOURCE MANAGEMENT; THEORIZING CHANGE; PERFORMANCE; BUSINESS; TECHNOLOGY; ENTREPRENEURSHIP; ORGANIZATIONS; CAPABILITIES; CUSTOMER; CREATION;
D O I
10.1080/09537325.2019.1585801
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The current paper offers a new conceptual model to understanding innovation processes in professional service firms, to make hidden relationships more explicit and to find out what are the issues still unexplored. The paper employs a systematic literature review, and draws upon original categorizations of extant literature, to identify main processes for each category of PSFs. It unveils connections among a wide range of factors setting a conceptual model for innovation pathways and highlighting neglected questions relevant from both the theoretical and the practical perspectives.
引用
收藏
页码:1118 / 1136
页数:19
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