Bridging the Gap Between UX Practitioners' Work Practices and AI-Enabled Design Support Tools

被引：12

作者：

Lu, Yuwen ^{[1
]}

Zhang, Chengzhi ^{[2
]}

Zhang, Iris ^{[3
]}

Li, Toby Jia-Jun ^{[1
]}

机构：

[1] Univ Notre Dame, Notre Dame, IN 46556 USA

[2] Carnegie Mellon Univ, Pittsburgh, PA 15213 USA

[3] Kings Christian Coll, Oakville, ON, Canada

来源：

EXTENDED ABSTRACTS OF THE 2022 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, CHI 2022 | 2022年

关键词：

User Experience (UX); Human-AI Collaboration; design-support tools; data-driven design;

D O I：

10.1145/3491101.3519809

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

User interface (UI) and user experience (UX) design have become an indispensable part of today's tech industry. Recently, much progress has been made in machine-learning-enabled design support tools for UX designers. However, few of these tools have been adopted by practitioners. To learn the underlying reasons and understand user needs for bridging this gap, we conducted a retrospective analysis with 8 UX professionals to understand their practice and identify opportunities for future research. We found that the current AI-enabled systems to support UX work mainly work on graphical interface elements, while design activities that involve more 'design thinking" such as user interviews and user testings are more helpful for designers. Many current systems were also designed for overly-simplistic and generic use scenarios. We identified 4 areas in the UX workflow that can benefit from additional AI-enabled assistance: design inspiration search, design alternative exploration, design system customization, and design guideline violation check.

引用

页数：7

共 18 条

[11] Bridging the gap between technical and local knowledge: Tools for promoting community-based planning and design
Al-Kodmany, K
JOURNAL OF ARCHITECTURAL AND PLANNING RESEARCH, 2001, 18 (02) : 110 - 130
[12] Bridging the Gap Between AI and Explainability in the GDPR: Towards Trustworthiness-by-Design in Automated Decision-Making
Hamon, Ronan
Junklewitz, Henrik
Sanchez, Ignacio
Malgieri, Gianclaudio
De Hert, Paul
IEEE COMPUTATIONAL INTELLIGENCE MAGAZINE, 2022, 17 (01) : 72 - 85
[13] Teacher support in computer-supported lab work: bridging the gap between lab experiments and students' conceptual understanding
Furberg, Anniken
INTERNATIONAL JOURNAL OF COMPUTER-SUPPORTED COLLABORATIVE LEARNING, 2016, 11 (01) : 89 - 113
[14] Teacher support in computer-supported lab work: bridging the gap between lab experiments and students’ conceptual understanding
Anniken Furberg
International Journal of Computer-Supported Collaborative Learning, 2016, 11 : 89 - 113
[15] Teaching automotive suspension design to engineering students: Bridging the gap between CAD and CAE tools through an integrated approach
Gadola, Marco
Chindamo, Daniel
Legnani, Giovanni
Comini, Marco
INTERNATIONAL JOURNAL OF MECHANICAL ENGINEERING EDUCATION, 2019, 47 (01) : 23 - 43
[16] Participation and rights of children with Specific Needs of Educational Support in Castilla y Leon (Spain): bridging the gap between policies and practices
Casado-Munoz, Raquel
Lezcano-Barbero, Fernando
Esther Banos-Garcia, M.
INTERNATIONAL JOURNAL OF INCLUSIVE EDUCATION, 2019, 23 (05) : 532 - 545
[17] Bridging the gap between pragmatic intervention design and theory: using behavioural science tools to modify an existing quality improvement programme to implement "Sepsis Six"
Steinmo, Siri H.
Michie, Susan
Fuller, Christopher
Stanley, Sarah
Stapleton, Caitriona
Stone, Sheldon P.
IMPLEMENTATION SCIENCE, 2016, 11
[18] Bridging the gap between pragmatic intervention design and theory: using behavioural science tools to modify an existing quality improvement programme to implement “Sepsis Six”
Siri H. Steinmo
Susan Michie
Christopher Fuller
Sarah Stanley
Caitriona Stapleton
Sheldon P. Stone
Implementation Science, 11

← 1 2 →