Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports

被引：47
|
作者：
Halpern, Nigel [1 ]
Mwesiumo, Deodat [2 ]
Suau-Sanchez, Pere [3 ,4 ]
Budd, Thomas [4 ]
Brathen, Svein [2 ]
机构：
[1] Kristiania Univ Coll, Dept Mkt, Post Box 1190 Sentrum, N-0107 Oslo, Norway
[2] Molde Univ Coll Specialized Univ Logist, Fac Logist, Post Box 2110, N-6402 Molde, Norway
[3] Univ Oberta Calunya, Fac Business & Econ, Av Tibidabo 39-43, Barcelona 08035, Spain
[4] Cranfield Univ, Ctr Air Transport Management, Cranfield MK43 0TR, Beds, England
来源：
JOURNAL OF AIR TRANSPORT MANAGEMENT | 2021年 / 90卷
基金：
欧洲研究理事会;
关键词：
Innovation; Organisational readiness; Technology; Digital transformation; Airports; DYNAMIC CAPABILITIES; ROUTE DEVELOPMENT; CHECK-IN; PLS; TECHNOLOGIES; PASSENGERS; SERVICES; STRATEGY; PLATFORM; QUALITY;
D O I：
10.1016/j.jairtraman.2020.101949
中图分类号：
U [交通运输];
学科分类号：
08 ; 0823 ;
摘要：
This study investigates the effect of organisational readiness, innovation and airport size and ownership on digital change at airports. Data is collected from a survey of managers at 94 airports worldwide and analysed using partial least squares structural equation modelling. Organisational readiness is found to have a direct effect on digital change. Organisational readiness also has a direct effect on innovation, which subsequently affects digital change. Airport size has a direct effect on digital change while the effect of ownership is not significant. The findings show that successful development of organisational readiness can be used to speed up the rate of innovation needed for digital change at airports.
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页数：11
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