Tools and Methods of Quality Management

被引:0
|
作者
Muchova, Martina [1 ]
机构
[1] Univ Presov Presov, Fac Management, Ul 17 Novembra 1, Presov 08001, Slovakia
关键词
The seven basic tools of quality; The seven new quality tools; Control chart; Pareto chart;
D O I
暂无
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
A Quality tools are used by organizations to help manage and improve quality of processes, products, services and systems. This article give a brief explanation of the seven basic tools of quality, the seven new quality tools a anothers tools and methods of quality. The Seven Basic Tools of quality is a set of graphical techniques for troubleshooting issues related to quality. They are called basic because they can be used to solve the majority of quality-related issues. Using the Seven new management tools makes it easy to clarify the situation, establish a plan, and get to the root cause of the problem. Each tool has advantages for certain situations and not all tools are used for all problem solving. Once a tool is learned, it can be adapted to different problem solving opportunities. As with anything else, using tools properly takes practice and experience.
引用
收藏
页码:226 / 231
页数:6
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