Developing strategic quality management: a research agenda

被引：4
|
作者：
Leonard, D
McAdam, R [1 ]
机构：
[1] Univ Ulster, Sch Management, Belfast BT37 0QB, Antrim, North Ireland
[2] Univ Wisconsin, Madison, WI 53706 USA
来源：
TOTAL QUALITY MANAGEMENT | 2002年 / 13卷 / 04期
关键词：
D O I：
10.1080/09544120220149304
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This paper critiques the development of TQM and corporate strategy and seeks to encourage further research into the relationship between these two fields of study by developing the concept of Strategic Quality Management (SQM). First, TQM and corporate strategy are discussed from a historical perspective, delineating the development of the two areas. Second, there is a challenge to the concept of quasi-strategic stability and, furthermore, the need to take a Strategic Quality Management (SQM) approach in many organizational situations is emphasized. Finally, key research questions for developing the practice of SQM are discussed for research agendas.
引用
收藏
页码：507 / 522
页数：16
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