The Government Transformation Programme of Malaysia: a successful approach to public service reform

被引：8

作者：

Xavier, John Antony ^{[1
]}

Siddiquee, Noore Alam ^{[2
]}

Mohamed, Mohd Zin ^{[3
]}

机构：

[1] Natl Univ Malaysia, Grad Sch Business, Management, Kota Samarahan, Sarawak, Malaysia

[2] Flinders Univ S Australia, Sch Social & Policy Studies, Head Discipline Polit & Publ Policy, Adelaide, SA, Australia

[3] Int Islamic Univ, Dept Urban & Reg Planning, Kuala Lumpur, Malaysia

来源：

PUBLIC MONEY & MANAGEMENT | 2016年 / 36卷 / 02期

关键词：

Best practice model; diagnostic approach; GTP; Malaysia; public service reform; MANAGEMENT;

D O I：

10.1080/09540962.2016.1118927

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

The 2009 Malaysian Government Transformation Programme (GTP) could be useful as a model for reform given its positive impact on improving public services in targeted key result areas. This paper assesses the GTP's approach in the context of the wider debate on whether reforms should be based on best practices or whether they should be diagnostic or problem-solving in approach. The GTP's success was largely the result of blending both approaches. The GTP experience in Malaysia provides a number of insights and lessons for delivering intelligent reforms quickly and effectively.

引用

页码：81 / 87

页数：7

共 50 条

[21] E-Government : An Approach To Modem Public-service Oriented Government
Wu, Yong
Zhou, Fang
Liu, Jun-Min
2010 SECOND INTERNATIONAL CONFERENCE ON E-LEARNING, E-BUSINESS, ENTERPRISE INFORMATION SYSTEMS, AND E-GOVERNMENT (EEEE 2010), VOL I, 2010, : 37 - 40
[22] Implementing government reform in Latin America: preconditions for public service education and training
Gomez, H
INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES, 1998, 64 (03) : 385 - 390
[23] METAPHORS FOR MALAYSIA'S ECONOMIC TRANSFORMATION PROGRAMME
Rajandran, Kumaran
KAJIAN MALAYSIA, 2013, 31 (02): : 19 - 35
[24] On Reverse Contracting in China's Reform of Public Institutions from the Perspective of Government Purchase on Public Service
Dong Yang
Liu Yin-xi
PROCEEDINGS OF 2015 INTERNATIONAL CONFERENCE ON PUBLIC ADMINISTRATION (11TH), VOL II, 2015, : 293 - 299
[25] REFORM OF LOCAL GOVERNMENT AND HEALTH SERVICE
ROBSON, WA
POLITICAL QUARTERLY, 1970, 41 (02): : 133 - 140
[26] THE FREE LOCAL-GOVERNMENT EXPERIMENTS AND THE PROGRAM OF PUBLIC-SERVICE REFORM IN SCANDINAVIA
STEWART, J
STOKER, G
POLITICAL QUARTERLY, 1989, : 125 - 142
[27] Reform of the public health service
不详
LANCET, 1914, 1 : 1261 - 1262
[28] The specificity of public service reform
Caiden, GE
Sundaram, P
PUBLIC ADMINISTRATION AND DEVELOPMENT, 2004, 24 (05) : 373 - 383
[29] Reform of public service broadcasting
Curran, J
JAVNOST-THE PUBLIC, 1996, 3 (03) : 7 - 19
[30] Public Service Reform in China
Dong, Lisheng
Liu, Xuanhui
CROATIAN AND COMPARATIVE PUBLIC ADMINISTRATION, 2015, 15 (03): : 569 - 592

← 1 2 3 4 5 →