Information and communication technologies in peacebuilding: Implications, opportunities and challenges

Despite the volume of research exploring the use of information and communication technologies (ICTs) for destructive purposes (terrorism, crime, war propaganda) on the one hand, and development (ICT4D) on the other hand, very little has been said about the role that traditional, and especially new social media, can play for the transformation and prevention of conflicts. This paper recognises ICTs as a tool, thus accepting their multi-level and multi-dimensional potential in the transformation as well as the intransigence and promotion of conflict. The paper seeks to explore: (a) whether ICTs can empower marginalised actors to transcend the peacebuilding and statebuilding processes, and lead to a more locally-owned, more representative transformation of the conflict; (b) whether ICTs can foster more hybrid forms of peace; and (c) whether they can be co-opted as a platform by donors to promote their agendas and impede resistance.