Do brands make consumers happy?- A masstige theory perspective

被引:78
|
作者
Kumar, Ajay [1 ]
Paul, Justin [2 ]
Starcevic, Sladana [3 ]
机构
[1] Cent Univ Haryana, Dept Management Studies, Mahendergarh 123031, India
[2] Univ Puerto Rico, San Juan, PR 00936 USA
[3] Metropolitan Univ, FEFA Fac, Belgrade, Serbia
关键词
Brand happiness; Mass prestige; Consumer happiness; Social consciousness; Social ideal self; PRIVATE SELF-CONSCIOUSNESS; CUSTOMER SATISFACTION; RELATIONSHIP QUALITY; MODERATING ROLE; UNDESIRED SELF; GOOD LIFE; US HAPPY; WELL; HAPPINESS; CONSUMPTION;
D O I
10.1016/j.jretconser.2020.102318
中图分类号
F [经济];
学科分类号
02 ;
摘要
Happiness has been topic of research since ancient times. This study explores the theory of consumer happiness grounded in the tenets of mass prestige (Masstige), self-consciousness and social ideal self by linking it with brand-induced happiness (Brand Happiness). The relationship is explored in light of self-consciousness and social ideal self by taking them as moderators. Data was collected from a European country using a standard questionnaire measuring brand happiness, masstige, self-consciousness and social ideal self from 346 respondents for three mobile phone brands from America, South Korea and China - iPhone, Samsung and Huawei. Exploratory Factor Analysis, Structural Equation Modelling, and Moderation Analysis revealed that the consumption of masstige brands lead to brand happiness. This relationship is moderated by self-consciousness, whereas social ideal self is not moderating the relationship. The study also revealed that only iPhone is a masstige brand. Implications of the findings and managerial applications along with theoretical contributions are discussed.
引用
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页数:12
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