A Flexible Approach for Business Processes Monitoring

Business processes and their implementation as Web Service Compositions are not only dependent on Web Services and partners all over the Internet, but also on their failsafe execution. Service providers have to obligate their services to perform according to negotiated Quality of Service (QoS) parameters. For example, response time and throughput are important parameters to achieve fast and efficient services. Overloaded or failing services may compromise the reliability and execution of whole enterprise processes. In this paper we introduce a flexible monitoring approach for the measurement of QoS in BPEL (Business Process Execution Language) processes. We propose a generic algorithm for QoS aggregation in BPEL processes. The novel generic aggregation algorithm applies customized aggregation functions for QoS dimensions. Furthermore, we present a BPEL monitoring system which supports ad-hoc sensor deployment and efficient runtime and offline data aggregation not only for whole process descriptions but also sections inside service processes.