A practical management and engineering approach to offshore collaboration

Leveraging offshore staff for software development is rapidly becoming the norm in the Corporate Legal Services Division at Wolters Kluwer. Its Global Software Development model has evolved over the years into a relatively mature approach supporting new development as well as ongoing production. This model offers a tactical approach to the offshore process for companies pursuing or planning to expand into offshore development. This article also documents key practices that lead to success in this environment and details traps that can limit project effectiveness.