The Role of Top Management Participation and IT Capability in Developing SMEs' Competitive Process Capabilities

被引：20

作者：

Bi, Rui ^{[1
]}

Davison, Robert ^{[2
]}

Smyrnios, Kosmas ^{[3
]}

机构：

[1] Charles Sturt Univ, Sch Management & Mkt, Albury, NSW, Australia

[2] City Univ Hong Kong, Dept Informat Syst, Hong Kong, Peoples R China

[3] RMIT Univ, Sch Management, Melbourne, Vic, Australia

来源：

JOURNAL OF SMALL BUSINESS MANAGEMENT | 2019年 / 57卷 / 03期

关键词：

INFORMATION-TECHNOLOGY CAPABILITY; SUPPLY CHAIN INTEGRATION; SOCIAL DESIRABILITY; FIRM PERFORMANCE; DYNAMIC CAPABILITIES; KNOWLEDGE; BUSINESS; ASSIMILATION; INNOVATION; STRATEGY;

D O I：

10.1111/jsbm.12380

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This research explores how top management participation and three types of IT capability enable SMEs' competitive process alignment and flexibility capabilities. Our research hypotheses are tested using data from 310 Australian SMEs. Results show that top management participation and external IT linkage capability positively affect both process alignment and process flexibility. While IT infrastructure capability and IT business spanning capability positively affect process alignment, they are not significantly related to process flexibility. In addition, both process alignment and process flexibility capabilities have significant positive effects on SME performance. Contributions and implications of this study are discussed.

引用

页码：1008 / 1026

页数：19

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