SOCIAL ORGANISATIONAL LIFE CYCLE ASSESSMENT: AN APPROACH FOR THE QUALITY MANAGEMENT

Human activities require the use of goods and services and this often generate negative impacts, such as pollution and the consumption of natural resources. Moreover, each production process requires the use of other goods and services from other production processes, creating supply chains that cross the global economy. Each process in these supply chains in turn generates its own negative impacts. (Norris G, 2015). It is the responsibility of organization to detect the negative impacts and/or hotspot, also in environmental and social level, and to intervene, with the ultimate goal of not only mitigating the impacts but also generating positive business impacts and therefore they improve human well-being. Social Organizational Life Cycle Assessment (SOLCA) is a collection and evaluation of the social, socio-economic and potential impacts of the activities associated with the organization adopting a life-cycle-perspective. SOLCA is created by Organizational Life Cycle Assessment (O-LCA) where the Product LCA is adapted to an organizational perspective (Martinez-Blanco J. et al., 2015). The goal of this paper is to analyze a new concept of quality integrating aspects of the sustainability.