Turn Management or Impression Management?

被引:0
|
作者
ter Wat, Mark [1 ]
Heylen, Dirk [1 ]
机构
[1] Univ Twente, NL-7500 AE Enschede, Netherlands
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中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
We look at how some basic choices in the management of turns influence the impression that; people get from an agent. We look at scales concerning personality, emotion and interpersonal stance. We do this by a person perception study, or rather an agent perception study, using simulated conversations that systematically vary basic turn-taking strategies. We show how we can create different impressions of friendliness, rudeness, arousal and several other dimensions by varying the timing of the start of a turn with respect to the ending of the interlocutor's turn and by varying the strategy of ending or not ending a turn when overlap is detected.
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页码:467 / 473
页数:7
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