Purpose The purpose of this paper is to characterize the trends for educational innovation in higher education in Brazil, constructing a conceptual model of innovation trends in the sector. Design/methodology/approach A preliminary profile online was done with 76 experts in university education, and 17 were contacted for in-depth perceptions. The analysis of the content was made of all material and, as a result, the critical analysis of the results, which culminated in the development of a conceptual model and characterization of trends, dimensions and sub-dimensions to innovation in higher education. Findings The dimension universal design of accessibility and learning had major considerations, contributing to implementation of new innovative practices for higher education. Some sub-dimensions emerged, namely governance, risk management, curricular extension and affirmative policies. Research limitations/implications The difficulty in performing the deepening of all dimensions involved in terms of plurality of specialties involved. Practical implications The use of the model and characterization of trends could serve as tools to support the strategic planning of Higher Education Institutions (HEI), and the trends allow planning innovation practices, favoring improvements of HEI, students, employees and community to learning organization. Social implications This paper identifies trends for higher education, highlighting innovation indicators or successful practices, and characterizes the dimensions and sub-dimensions trends; it also makes an undeniable contribution to measure the educational innovation in higher education. Originality/value This paper encourages researchers, in partnership with institutions, to develop scientific projects with other institutions and researchers, to meet interests not only of HEI as a whole, but also of countries that prioritize education with quality, to reach the real educational objectives.