The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com

被引：210

作者：

Tan, Barney ^{[1
]}

Pan, Shan L. ^{[2
]}

Lu, Xianghua ^{[3
]}

Huang, Lihua ^{[4
]}

机构：

[1] Univ Sydney, Business School, Business Informat Syst, Sydney, NSW 2006, Australia

[2] Univ New S Wales, Sch Business, Informat Syst Technol & Management, Sydney, NSW 2052, Australia

[3] Fudan Univ, Informat Management & Informat Syst, Sch Management, Fuzhou, Peoples R China

[4] Fudan Univ, Dept Informat Management & Informat Syst, Sch Management, Fuzhou, Peoples R China

来源：

JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS | 2015年 / 16卷 / 04期

基金：

中国国家自然科学基金;

关键词：

Multi-Sided Platforms; IS Capabilities; Network Competition; Platform Development; Case Study; INFORMATION-TECHNOLOGY CAPABILITY; SUSTAINED COMPETITIVE ADVANTAGE; FIRM PERFORMANCE; DYNAMIC CAPABILITIES; SYSTEMS RESOURCES; CORE; INNOVATION; BUSINESS; DESIGN; MARKETPLACES;

D O I：

10.17705/1jais.00393

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Multi-sided platforms (MSP) are revolutionizing the global competitive landscape in the new networked economy. Yet, although these MSPs are underpinned by information systems (IS), there is currently little research on how the IS capabilities of the platform sponsor can influence, and co-evolve with, the development of the platform over time. The lack of knowledge in this area may account for the difficulties faced by a significant number of platform sponsors in developing their MSPs effectively. Using a case study of Alibaba.com, one of the world's largest and most commercially successful online MSP, we inductively derive a process theory of MSP development from an IS capability perspective to address this knowledge gap. The process model reveals that the role of IS capabilities in MSP development is evolutionary in nature, and the antecedent IS capabilities, nature, and outcomes of MSP development can be dramatically different in the various stages of development.

引用

页码：248 / 280

页数：33

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