Identifying research gaps: A review of virtual patient education and self-management

被引:4
|
作者
Brucker-Kley, Elke [1 ]
Kleinberger, Ulla [2 ]
Keller, Thomas [1 ]
Christen, Jonas [3 ]
Keller-Senn, Anita [4 ]
Koppitz, Andrea [5 ]
机构
[1] ZHAW Zurich Univ Appl Sci, Winterthur, Switzerland
[2] ZHAW Sch Appl Linguist, Winterthur, Switzerland
[3] Zurich Univ Arts, Zurich, Switzerland
[4] Cantonal Hosp Winterthur, Winterthur, Switzerland
[5] Univ Appl Sci & Arts Western Switzerland, Fribourg, Switzerland
关键词
Virtual reality; chatbots; avatars; human-machine interaction; healthcare; smart agents; COMMUNICATION; RECOGNITION; FRAMEWORK; SYSTEMS; DESIGN; IMPACT; CARE;
D O I
10.3233/THC-202665
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
BACKGROUND: Avatars in Virtual Reality (VR) can not only represent humans, but also embody intelligent software agents that communicate with humans, thus enabling a new paradigm of human-machine interaction. OBJECTIVE: The research agenda proposed in this paper by an interdisciplinary team is motivated by the premise that a conversation with a smart agent avatar in VR means more than giving a face and body to a chatbot. Using the concrete communication task of patient education, this research agenda is rather intended to explore which patterns and practices must be constructed visually, verbally, para- and nonverbally between humans and embodied machines in a counselling context so that humans can integrate counselling by an embodied VR smart agent into their thinking and acting in one way or another. METHODS: The scientific literature in different bibliographical databases was reviewed. A qualitative narrative approach was applied for analysis. RESULTS: A research agenda is proposed which investigates how recurring consultations of patients with healthcare professionals are currently conducted and how they could be conducted with an embodied smart agent in immersive VR. CONCLUSIONS: Interdisciplinary teams consisting of linguists, computer scientists, visual designers and health care professionals are required which need to go beyond a technology-centric solution design approach. Linguists' insights from discourse analysis drive the explorative experiments to identify test and discover what capabilities and attributes the smart agent in VR must have, in order to communicate effectively with a human being.
引用
收藏
页码:1057 / 1069
页数:13
相关论文
共 50 条
  • [11] Therapeutic patient education and self-management support for patients with psoriasis - a systematic review
    Dressler, Corinna
    Lambert, Jo
    Grine, Lynda
    Galdas, Paul
    Paul, Carle
    Zidane, Miriam
    Nast, Alexander
    JOURNAL DER DEUTSCHEN DERMATOLOGISCHEN GESELLSCHAFT, 2019, 17 (07): : 685 - 697
  • [12] Patient Education Identifying Risks and Self-Management Approaches for Adherence and Sudden Unexpected Death in Epilepsy
    Shafer, Patricia Osborne
    Buchhalter, Jeffrey
    NEUROLOGIC CLINICS, 2016, 34 (02) : 443 - +
  • [13] Patient self-management of oral anticoagulation: A review
    Sunderji, R
    Fung, A
    Gin, K
    Shalansky, K
    Carter, C
    CANADIAN JOURNAL OF CARDIOLOGY, 2003, 19 (08) : 931 - 935
  • [14] Patient Education, Coaching, and Self-Management for Cancer Pain
    Lovell, Melanie R.
    Luckett, Tim
    Boyle, Frances M.
    Phillips, Jane
    Agar, Meera
    Davidson, Patricia M.
    JOURNAL OF CLINICAL ONCOLOGY, 2014, 32 (16) : 1712 - +
  • [15] THERAPEUTIC PATIENT EDUCATION FOR THE SELF-MANAGEMENT OF CHRONIC DISEASES
    Stafie, Celina
    REVISTA ROMANA DE BIOETICA, 2009, 7 (02) : 103 - 107
  • [16] Care Partner in Virtual Diabetes Self-Management Education and Support
    Zupa, Margaret
    Johnson, Patricia A.
    Krall, Jodi S.
    Ng, Jason
    Reynolds, Shari L.
    Rosland, Ann-Marie
    Siminerio, Linda M.
    DIABETES, 2022, 71
  • [17] Self-Management in Daily Life with Psoriasis: An Integrative Review of Patient Needs for Structured Education
    Rasmussen, Gitte Susanne
    Maindal, Helle Terkildsen
    Lomborg, Kirsten
    NURSING RESEARCH AND PRACTICE, 2012, 2012
  • [18] Self-Management in Daily Life with Psoriasis: an Integrated Review of Patient Needs for Structured Education
    Rasmussen, Gitte Susanne
    Lomborg, Kirsten
    INTERNATIONAL JOURNAL OF QUALITATIVE METHODS, 2012, 11 (05): : 878 - 879
  • [19] Self-Management Education
    Jones, Helen
    Berard, Lori D.
    MacNeill, Gail
    Whitham, Dana
    Yu, Catherine
    CANADIAN JOURNAL OF DIABETES, 2013, 37 : S26 - S30
  • [20] Self-management in Physical Education: An ethnographic research study
    Lorente, Eloisa
    Joven, Alfredo
    CULTURA Y EDUCACION, 2009, 21 (01): : 67 - 79