Dematerialization of the medical certificate for driving license in Portugal: a case study of success factors of whole-of-Government e-Government initiatives

被引：2

作者：

Carrasqueiro, Sara ^{[1
,2
]}

Monteiro, Maria Helena ^{[1
]}

Pereira, Rui ^{[2
]}

Pereira, Carla ^{[2
]}

Martins, Henrique ^{[2
]}

机构：

[1] ISCSP ULisboa, P-1300663 Lisbon, Portugal

[2] SPMS, Av Republ 61, P-1050189 Lisbon, Portugal

来源：

PROCEEDINGS OF THE 11TH INTERNATIONAL CONFERENCE ON THEORY AND PRACTICE OF ELECTRONIC GOVERNANCE (ICEGOV2018) | 2018年

关键词：

E-Government; IT governance; e-Governance; Digital Transformation Strategies; Multi-level Digital Government; BARRIERS;

D O I：

10.1145/3209415.3209510

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

E-government has grown hugely over the last years, tending to cover multiple sectors of public administration from a citizen-centered perspective. However, multiple barriers still exist to the development and success to such whole-of-government initiatives. This paper describes a case of cross-sectorial workflow simplification and dematerialization, integrating Public and Private Sectors, taking into consideration major infrastructural organizational and technical components that enabled its implementation. A perspective survey among key stakeholders of the project has highlighted the main success factors of such initiatives.

引用

页码：127 / 132

页数：6

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