A Knowledge Management Perspective for Business Process Management System's (BPMS) Evaluation

被引：2

作者：

Afonso de Oliveira, Alessandro Marcus ^{[1
]}

de Carvalho, Rodrigo Baroni ^{[1
]}

Jamil, George Leal ^{[1
]}

Baroni Carvalho, Juliana Amaral ^{[1
]}

机构：

[1] Univ FUMEC, UFMG Univ Toronto, Toronto, ON, Canada

来源：

PERSPECTIVAS EM CIENCIA DA INFORMACAO | 2010年 / 15卷 / 01期

关键词：

Knowledge Management; Process Management; Business Process Management (BPM); Business Process Management System (BPMS); Workflow;

D O I：

10.1590/S1413-99362010000100008

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

The paper analyses how BPm systesm can supporte Knowledge Management (KM) practices. The research model was built upon the interfaces between KM and Process Management and was also based on BPMI and WfMC models. It was concluded, for the studied case, that a BPM system, although limited for helping socialization, has features that totally support externalization combination and internalization of knowledge about business processes.

引用

页码：132 / 153

页数：22

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