Past research has often reported that perceptions of authenticity are influenced by process cues. The research reported in this article provides evidence for why this is the case. The authors demonstrate that an original process leads to perceptions that the product has a valued essence, which leads to perceptions of authenticity. Previous research has shown that products acquire essence via proximity to original sources of value, and also by cues that the object has been "designed by" a valued creator. Three studies demonstrate that, relative to these previously identified antecedents, original process separately influences perceptions of essence and, therefore, perceptions of authenticity. The authors discuss the theoretical contribution of original process as an antecedent to authenticity and propose managerial implications.
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Tulane Univ, Freeman Sch Business, New Orleans, LA USA
Tulane Univ, New Orleans, LA 70118 USATulane Univ, Freeman Sch Business, New Orleans, LA USA
Verhaal, J. Cameron
Carroll, Glenn R.
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Stanford Univ, Grad Sch Business, Stanford, CA USATulane Univ, Freeman Sch Business, New Orleans, LA USA
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St Johns Univ, Peter J Tobin Coll Business, Dept Mkt, New York, NY 11439 USA
Rockbridge Associates Inc, Great Falls, VA 22066 USASt Johns Univ, Peter J Tobin Coll Business, Dept Mkt, New York, NY 11439 USA
Keiningham, Timothy Lee
He, Zeya
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Temple Univ, Fox Sch Business, Sch Sport Tourism & Hospitality Management, Philadelphia, PA 19122 USASt Johns Univ, Peter J Tobin Coll Business, Dept Mkt, New York, NY 11439 USA
He, Zeya
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Hillebrand, Bas
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Jang, Jichul
Suess, Courtney
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Texas A&M Univ, Dept Recreat Parks & Tourism Sci, College Stn, TX USASt Johns Univ, Peter J Tobin Coll Business, Dept Mkt, New York, NY 11439 USA
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Univ Teknol MARA, Fac Art & Design, Formgiving Design Res Grp, Shah Alam 40450, MalaysiaUniv Teknol MARA, Fac Art & Design, Formgiving Design Res Grp, Shah Alam 40450, Malaysia
Zawawi, Siti Nurhanim Abdulah
Anwar, Rusmadiah
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Univ Teknol MARA, Fac Art & Design, Formgiving Design Res Grp, Shah Alam 40450, MalaysiaUniv Teknol MARA, Fac Art & Design, Formgiving Design Res Grp, Shah Alam 40450, Malaysia
Anwar, Rusmadiah
Abdullah, Mohamad Hariri
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Univ Teknol MARA, Fac Art & Design, Dept Ind Design, Shah Alam 40450, MalaysiaUniv Teknol MARA, Fac Art & Design, Formgiving Design Res Grp, Shah Alam 40450, Malaysia