THE BOARD OF DIRECTORS AND THE ADOPTION OF QUALITY MANAGEMENT TOOLS Evidence from the Italian local public utilities

被引：10
|
作者：
Monteduro, Fabio [1 ]
Hinna, Alessandro [2 ]
Ferrari, Roberto [3 ]
机构：
[1] Univ Roma Tor Vergata, Interdept Ctr Studies Publ Adm CISPA, Rome, Italy
[2] Univ Roma Tor Vergata, Econ & Terr Dept, Rome, Italy
[3] LUISS Univ Rome, Dept Econ & Business, Rome, Italy
来源：
PUBLIC MANAGEMENT REVIEW | 2011年 / 13卷 / 06期
关键词：
Boards; governance; public utilities; quality management; resource-dependence theory; CORPORATE GOVERNANCE; PERFORMANCE; AGENCY; SIZE; FIRM; BEHAVIOR;
D O I：
10.1080/14719037.2010.539109
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
The article examines the role of the board of directors in Local Public Utilities (LPUs). It aims at verifying empirically if a correlation exists between specific characteristics of the board of directors and the adoption of innovative arrangements addressing emerging needs of users and citizens (i.e. quality). By means of applying multivariate statistical methods to a random sample of sixty Italian LPUs, this study finds the relational capital of the boards affecting the take up of quality-oriented actions by LPUs. These results support the resource-dependence theory, neglected by mainstream literature.
引用
收藏
页码：803 / 824
页数：22
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