E-corporate social responsibility in socially responsible firms: the case of Spanish firms

被引：11

作者：

Chaves, Rafael ^{[1
]}

Mozas, Adoracion ^{[2
]}

Puentes, Raquel ^{[2
]}

Bernal, Enrique

机构：

[1] Univ Valencia, Valencia 46900, Spain

[2] Univ Jaen, Business Org Mkt & Sociol, Jaen 23071, Spain

来源：

SERVICE INDUSTRIES JOURNAL | 2011年 / 31卷 / 12期

关键词：

corporate social responsibility; transparency; firms; competitive advantage; socially responsible investment; Spain; PERFORMANCE; SATISFACTION; VALIDATION; MANAGEMENT; IMAGE;

D O I：

10.1080/02642069.2011.545880

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The design and the content of a website that is positively valued by the firm's stakeholders can become a source of competitive advantage. In recent years, information on the extent to which the firm undertakes its social responsibility and environmental protection efforts is gaining increasing interest among the agents with whom it interacts. The aim of this paper is to analyse e-corporate social responsibility in firms listed in the socially responsible investment index FTSE4Good Ibex, focusing on the type of information concerning the corporate social responsibility, which this type of firms provides via their websites.

引用

页码：2033 / 2050

页数：18

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