Untying the Influence of Advertisements on Consumers Buying Behavior and Brand Loyalty Through Brand Awareness: The Moderating Role of Perceived Quality
被引:19
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作者:
Zhao, Jin
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机构:
Shanghai Lixin Univ Accounting & Finance, Sch Finance, Shanghai, Peoples R ChinaShanghai Lixin Univ Accounting & Finance, Sch Finance, Shanghai, Peoples R China
Zhao, Jin
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Butt, Rehan Sohail
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Jiangsu Univ, Sch Management, Zhenjiang, Jiangsu, Peoples R ChinaShanghai Lixin Univ Accounting & Finance, Sch Finance, Shanghai, Peoples R China
Butt, Rehan Sohail
[2
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Murad, Majid
[2
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Mirza, Farhan
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Univ Management & Technol, KUBEAC Dept, Sialkot, PakistanShanghai Lixin Univ Accounting & Finance, Sch Finance, Shanghai, Peoples R China
Consumer buying behavior is an important aspect in every marketing strategy to produce maximum output from the market. This study aims to determine how advertisement affects consumer buying behavior and brand loyalty by considering a mediator between brand awareness and the moderating role of perceived quality. For this purpose, this study targets the rising cosmetics industry. This study used the purposive sampling technique to collect data from 300 respondents with the help of an online survey method via Google doc. The partial least squares structural equation modeling PLS-SEM was applied to verify the hypotheses relationships. The findings have confirmed that advertisements substantially predicted brand awareness, brand loyalty, and consumer buying behavior. Furthermore, brand awareness partially mediated the association of advertisement with brand loyalty and consumer buying behavior. Also, perceived quality is significantly moderated on the association of brand awareness with brand loyalty and consumer buying behavior. Based on such findings, this study has contributed to the literature and provided new insights into the practical implications alongside the future roadmap of the survey.
机构:
Univ Danang, Univ Econ, Fac Tourism, Da Nang, Vietnam
Univ Econ Ho Chi Minh City, Ho Chi Minh, VietnamUniv Danang, Univ Econ, Fac Tourism, Da Nang, Vietnam
Phuong Kim Thi Tran
Phong Dong Nguyen
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Univ Econ Ho Chi Minh City, Sch Int Business & Mkt, Ho Chi Minh, VietnamUniv Danang, Univ Econ, Fac Tourism, Da Nang, Vietnam
Phong Dong Nguyen
Angelina Hanh Nhat Le
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Univ Econ Ho Chi Minh City, Sch Management, Ho Chi Minh, VietnamUniv Danang, Univ Econ, Fac Tourism, Da Nang, Vietnam
Angelina Hanh Nhat Le
Vinh Trung Tran
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Univ Danang, Univ Econ, Fac Tourism, Da Nang, VietnamUniv Danang, Univ Econ, Fac Tourism, Da Nang, Vietnam
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Girne Amer Univ, Fac Business & Econ, Dept Business Management, Mersin 10, TR-99300 Girne, TurkeyGirne Amer Univ, Fac Business & Econ, Dept Business Management, Mersin 10, TR-99300 Girne, Turkey
Dalal, Bassam
Aljarah, Ahmad
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机构:
Girne Amer Univ, Fac Business & Econ, Dept Mkt, Mersin 10, TR-99300 Girne, TurkeyGirne Amer Univ, Fac Business & Econ, Dept Business Management, Mersin 10, TR-99300 Girne, Turkey
机构:
Cairo Univ, Fac Commerce, Business Adm Dept, Giza 12613, Egypt
Univ Granada, Fac Econ & Business Sci, Dept Mkt & Market Res, Granada 18071, SpainCairo Univ, Fac Commerce, Business Adm Dept, Giza 12613, Egypt
Ragab, Hany
Polo-Pena, Ana I.
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机构:
Cairo Univ, Fac Commerce, Business Adm Dept, Giza 12613, Egypt
Univ Granada, Fac Econ & Business Sci, Dept Mkt & Market Res, Granada 18071, SpainCairo Univ, Fac Commerce, Business Adm Dept, Giza 12613, Egypt
Polo-Pena, Ana I.
Mahrous, Abeer A.
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Cairo Univ, Fac Commerce, Business Adm Dept, Giza 12613, EgyptCairo Univ, Fac Commerce, Business Adm Dept, Giza 12613, Egypt