Untying the Influence of Advertisements on Consumers Buying Behavior and Brand Loyalty Through Brand Awareness: The Moderating Role of Perceived Quality

被引:19
|
作者
Zhao, Jin [1 ]
Butt, Rehan Sohail [2 ]
Murad, Majid [2 ]
Mirza, Farhan [3 ]
Saleh Al-Faryan, Mamdouh AbdulAziz [4 ]
机构
[1] Shanghai Lixin Univ Accounting & Finance, Sch Finance, Shanghai, Peoples R China
[2] Jiangsu Univ, Sch Management, Zhenjiang, Jiangsu, Peoples R China
[3] Univ Management & Technol, KUBEAC Dept, Sialkot, Pakistan
[4] Univ Portsmouth, Dept Accounting & Financial Management, Portsmouth, Hants, England
来源
FRONTIERS IN PSYCHOLOGY | 2022年 / 12卷
关键词
advertisement; brand awareness; brand loyalty; consumer buying behavior; perceived quality; MODELING PLS-SEM; PURCHASE INTENTION; CELEBRITY ENDORSEMENT; REPEATED EXPOSURE; MEDIATING ROLE; IMPACT; EQUITY; IMAGE; PERSONALITY; PERCEPTION;
D O I
10.3389/fpsyg.2021.803348
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Consumer buying behavior is an important aspect in every marketing strategy to produce maximum output from the market. This study aims to determine how advertisement affects consumer buying behavior and brand loyalty by considering a mediator between brand awareness and the moderating role of perceived quality. For this purpose, this study targets the rising cosmetics industry. This study used the purposive sampling technique to collect data from 300 respondents with the help of an online survey method via Google doc. The partial least squares structural equation modeling PLS-SEM was applied to verify the hypotheses relationships. The findings have confirmed that advertisements substantially predicted brand awareness, brand loyalty, and consumer buying behavior. Furthermore, brand awareness partially mediated the association of advertisement with brand loyalty and consumer buying behavior. Also, perceived quality is significantly moderated on the association of brand awareness with brand loyalty and consumer buying behavior. Based on such findings, this study has contributed to the literature and provided new insights into the practical implications alongside the future roadmap of the survey.
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页数:15
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