Development of Balanced Scorecard as a Strategic Management for a Graduate Program

被引：2

作者：

Souza, P. ^{[1
]}

Souza, R. M. ^{[2
]}

Petri, S. M. ^{[1
]}

Lunkes, R. J. ^{[3
,4
]}

机构：

[1] Univ Fed Santa Catarina, PPGC, Florianopolis, SC, Brazil

[2] Univ Fed Santa Catarina, PPGEP, Florianopolis, SC, Brazil

[3] Univ Fed Santa Catarina, Programa Posgrad Contabilidade & Adm PPGC, Florianopolis, SC, Brazil

[4] Univ Fed Santa Catarina, PPGA, Florianopolis, SC, Brazil

来源：

IEEE LATIN AMERICA TRANSACTIONS | 2015年 / 13卷 / 01期

关键词：

Balanced Scorecard; Strategic Management; Graduate Program; PERFORMANCE-MEASUREMENT;

D O I：

10.1109/TLA.2015.7040659

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This article aims to develop a balanced scorecard (BSC) for a postgraduate program, with the purpose of serving as a strategic management tool. To achieve this goal, we start from the information contained in the strategic planning of the program, prepared in 2010 for the period 2011-2017. From such information was structured strategic map that contains four perspectives, eleven goals as well as his eighteen indicators. Based on this map, we prepared a balanced panel of BSC for the program. We conclude that the program is competitive and that the BSC can assist in strategic management goals.

引用

页码：277 / 283

页数：7

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