Documentation and training productivity benchmarks

被引:0
|
作者
Barr, JP
Rosenbaum, S
机构
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暂无
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
Investigates how computer-industry companies create end-user documentation and training materials, and how they measure productivity. Describes results of interviews of 11 managers of publications or training departments.
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页码:471 / 484
页数:14
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