State-of-the-art in product-service systems

被引：1093

作者：

Baines, T. S. ^{[1
]}

Lightfoot, H. W. ^{[1
]}

Evans, S. ^{[1
]}

Neely, A. ^{[1
]}

Greenough, R. ^{[1
]}

Peppard, J. ^{[1
]}

Roy, R. ^{[1
]}

Shehab, E. ^{[1
]}

Braganza, A. ^{[1
]}

Tiwari, A. ^{[1
]}

Alcock, J. R. ^{[1
]}

Angus, J. P. ^{[1
]}

Bastl, M. ^{[1
]}

Cousens, A. ^{[1
]}

Irving, P. ^{[1
]}

Johnson, M. ^{[1
]}

Kingston, J. ^{[1
]}

Lockett, H. ^{[1
]}

Martinez, V. ^{[1
]}

Michele, P. ^{[1
]}

Tranfield, D. ^{[1
]}

Walton, I. M. ^{[1
]}

Wilson, H. ^{[1
]}

机构：

[1] Cranfield Univ, Innovat Mfg Res Ctr, Cranfield MK43 0AL, Beds, England

来源：

PROCEEDINGS OF THE INSTITUTION OF MECHANICAL ENGINEERS PART B-JOURNAL OF ENGINEERING MANUFACTURE | 2007年 / 221卷 / 10期

关键词：

product-service system; servitization; review;

D O I：

10.1243/09544054JEM858

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

A Product-Service System (PSS) is an integrated combination of products and services. This Western concept embraces a service-led competitive strategy, environmental sustainability, and the basis to differentiate from competitors who simply offer lower priced products. This paper aims to report the state-of-the-art of PSS research by presenting a clinical review of literature currently available on this topic. The literature is classified and the major outcomes of each study are addressed and analysed. On this basis, this paper defines the PSS concept, reports on its origin and features, gives examples of applications along with potential benefits and barriers to adoption, summarizes available tools and methodologies, and identifies future research challenges.

引用

页码：1543 / 1552

页数：10

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