Impact of Government Capacity and E-Government Performance on the Adoption of E-Government Services

被引:35
|
作者
Mensah, Isaac Kofi [1 ]
机构
[1] JiangXi Univ Sci & Technol, Sch Econ & Management, 86 Hongqi Ave, Ganzhou 341000, Jiangxi, Peoples R China
关键词
E-government; e-government services; government capacity; e-government performance; Technology Acceptance Model; TECHNOLOGY ACCEPTANCE MODEL; USER ACCEPTANCE; E-HEALTH; TAM; DETERMINANTS; READINESS; INTENTION; CONSUMERS;
D O I
10.1080/01900692.2019.1628059
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
This study explored the impact of government capacity and e-government performance on the adoption of e-government services by integrating it into the Technology Acceptance Model (TAM). The results showed that both government capacity and government performance were significant determinants of the perceived usefulness of e-government services. Also, government capacity was revealed to positively predict e-government performance. In addition, perceived usefulness of e-government services was found to be a significant predictor of the intention to recommend the adoption of e-government services. The implications of these findings on the implementation of e-government are discussed.
引用
收藏
页码:303 / 311
页数:9
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