LEARNING ANALYTICS SOFTWARE TOOL SUPPORTING DECISION MAKING IN HIGHER EDUCATION

Learning Analytics (LA) and tools for intelligent analysis of data accumulated in the information systems used in higher education institutions (HEIs) provide an opportunity to increase the effectiveness of monitoring, management, quality assurance and evaluation of training delivered to all management groups which make decisions in higher education institutions - programme managers, faculty and university managers. The paper presents LA models and a correspondent software tool designed for the needs of decision making bodies in Bulgarian HEI (programme managers, deans and rector). The tool allows them to monitor the learning process and make timely data-driven decisions to improve institutional processes in many aspects. Research and experiments with the models and the LA tool under consideration are conducted on the basis of the information infrastructure of a typical Bulgarian university - University of Plovdiv "Paisii Hilendarski".