PERCEIVED BENEFITS AND PERCEIVED RISKS EFFECT ON ONLINE SHOPPING BEHAVIOR WITH THE MEDIATING ROLE OF CONSUMER PURCHASE INTENTION IN PAKISTAN

被引：0
|
作者：
Bhatti, Anam [1 ]
Rehman, Shafique Ur [2 ]
机构：
[1] Univ Utara Malaysia, Sch Business Management, Changlun, Malaysia
[2] Univ Utara Malaysia, Tunku Puteri Intan Safinaz Sch Accountancy, Changlun, Malaysia
来源：
INTERNATIONAL JOURNAL OF MANAGEMENT STUDIES | 2019年 / 26卷 / 01期
关键词：
Perceived benefits; perceived risks; consumer purchase intention; online shopping behavior; INTERNET; TRUST; MODEL;
D O I：
暂无
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
The purpose of this study is to examine the relationship between different factors including perceived benefits, perceived risks and online shopping behavior with the mediating role of consumer purchase intention. Online shopping states the recent trends of being able to purchase anything from home with a single click. The main focus of this study is to check the influence of four major variables: convenience, product variety, product risk, and privacy risk which were derived from related literature. Data were collected from 384 students from different universities using simple random sampling. PLS-SEM was used in this study and the results showed that benefits had a positive influence and that risk had a negative influence on online shopping behavior.
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收藏
页码：33 / 54
页数：22
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