Modeling and Analysis of E-Visits in Primary Care

被引：0
|
作者：
Zhong, Xiang [1 ]
Li, Jingshan [1 ]
Bain, Philip A. [2 ]
Musa, Albert J. [2 ]
机构：
[1] Univ Wisconsin, Dept Ind & Syst Engn, Madison, WI 53706 USA
[2] Dean Hlth Syst, Madison, WI 53716 USA
来源：
2015 INTERNATIONAL CONFERENCE ON AUTOMATION SCIENCE AND ENGINEERING (CASE) | 2015年
关键词：
Primary care; e-visit; queueing model; patient flow; length of stay; HEALTH-CARE; IMPACT; MANAGEMENT;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Many healthcare organizations have introduced e-visits to provide patient-physician communication through securing messages. E-visits can lead to significant savings with improved access to care, increased provider efficiency and patient satisfaction. In this paper, we introduce a quantitative model to study e-visits in primary care clinics. Analytical formulas to evaluate the system performance of primary care operation with e-visit are derived. System properties are investigated and comparisons of different operation policies between office and e-visits are carried out.
引用
收藏
页码：955 / 960
页数：6
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