Improving information quality through it alignment planning. A case study

This article describes how a medium-sized, Midwestern power company implemented an IT alignment planning process. The IT alignment planning process was a successful four-year activity that involved, first, a pilot implementation and then a companywide implementation of the IT alignment planning process. Designed to be flexible and to dovetail with corporate strategic planning processes, IT alignment planning achieved acknowledgment and approval in all divisions of the company. The IT alignment planning process improved and facilitated communication on IT and IT projects throughout the company, from the executive level to the operational level, and brought the IT and client units closer together.