Previous research predominately focuses on the negative aspects of material consumption. Thus, the primary purpose of this current research is to investigate the potential upside of material consumption on consumers' goal pursuit. Specifically, four studies show that whether individuals have recently engaged in experiential or material consumption determines how feedback about their performance in a later goal-directed activity influences their goal-relevant behavior. Experiential consumption triggers individuals' intrinsic motivation and focuses their attention on their enjoyment of engaging in an activity rather than the outcomes that result from doing so. Consequently, the feedback they receive about their performance in one task has little effect on their behavior in conceptually related situations. By contrast, the extrinsic motivation activated by material consumption leads individuals to use the feedback as an indication of the quality of their performance, motivating them to work harder on a later goal-directed activity if the feedback they received was negative. Field studies confirm the implications of these findings in actual consumption situations.
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Indian Inst Management Tricky, Mkt Area, Tiruchirappalli, Tamil Nadu, IndiaIndian Inst Management Tricky, Mkt Area, Tiruchirappalli, Tamil Nadu, India
Som, Anirban
Dubelaar, Chris
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Deakin Univ, Dept Mkt, Fac Business & Law, Geelong, Vic, AustraliaIndian Inst Management Tricky, Mkt Area, Tiruchirappalli, Tamil Nadu, India
Dubelaar, Chris
Chowdhury, Rafi M. M. I.
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Bond Univ, Bond Business Sch, Southport, Qld, AustraliaIndian Inst Management Tricky, Mkt Area, Tiruchirappalli, Tamil Nadu, India
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Univ Calif Berkeley, Dept Psychol, Berkeley, CA 94720 USA
San Francisco State Univ, Dept Psychol, San Francisco, CA USAUniv Calif Berkeley, Dept Psychol, Berkeley, CA 94720 USA
Zhang, Jia Wei
Howell, Ryan T.
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San Francisco State Univ, Dept Psychol, San Francisco, CA USAUniv Calif Berkeley, Dept Psychol, Berkeley, CA 94720 USA
Howell, Ryan T.
Caprariello, Peter A.
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SUNY Stony Brook, Coll Business, Stony Brook, NY USAUniv Calif Berkeley, Dept Psychol, Berkeley, CA 94720 USA
Caprariello, Peter A.
Guevarra, Darwin A.
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Univ Michigan, Dept Psychol, Ann Arbor, MI 48109 USAUniv Calif Berkeley, Dept Psychol, Berkeley, CA 94720 USA