共 50 条
- [32] Customer Retention in the Telecom Industry: An Empirical Study from Pakistan PROCEEDINGS OF THE 14TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, VOLS I & II, 2017, : 1504 - 1508
- [40] Factors affecting TQM implementation: An empirical study in Indian industry Prod Plann Control, 5 (511-520):