Reaping the Benefits of Task Conflict in Teams: The Critical Role of Team Psychological Safety Climate

被引:259
作者
Bradley, Bret H. [1 ]
Postlethwaite, Bennett E. [2 ]
Klotz, Anthony C. [1 ]
Hamdani, Maria R. [3 ]
Brown, Kenneth G. [4 ]
机构
[1] Univ Oklahoma, Price Coll Business, Div Management & Entrepreneurship, Norman, OK 73019 USA
[2] Pepperdine Univ, Seaver Coll, Business Adm Div, Malibu, CA USA
[3] Univ Akron, Coll Business Adm, Dept Management, Akron, OH 44325 USA
[4] Univ Iowa, Tippie Coll Business, Dept Management & Org, Iowa City, IA 52242 USA
关键词
team performance; task conflict; psychological safety; DEEP-LEVEL DIVERSITY; TOP MANAGEMENT TEAMS; INTRAGROUP CONFLICT; GROUP-PERFORMANCE; WORK; METAANALYSIS; ORGANIZATIONS; PERSONALITY; TRUST; STRATEGIES;
D O I
10.1037/a0024200
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Past research suggests that task conflict may improve team performance under certain conditions; however, we know little about these specific conditions. On the basis of prior theory and research on conflict in teams, we argue that a climate of psychological safety is one specific context under which task conflict will improve team performance. Using evidence from 117 project teams, the present research found that psychological safety climate moderates the relationship between task conflict and performance. Specifically, task conflict and team performance were positively associated under conditions of high psychological safety. The results support the conclusion that psychological safety facilitates the performance benefits of task conflict in teams. Theoretical implications and suggestions for future research are discussed.
引用
收藏
页码:151 / 158
页数:8
相关论文
共 49 条
[1]  
Aiken L. S., 1991, Multiple regression: Testing and interpreting interactions
[3]  
[Anonymous], 1992, Current Directions in Psychological Science, DOI [10.1111/1467-8721.ep10768758, DOI 10.1111/1467-8721.EP10768758]
[4]  
[Anonymous], 2003, APPL MULTIPLE REGRES, DOI DOI 10.1111/J.1365-2575.2007.00238.X
[5]   Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance [J].
Baer, M ;
Frese, M .
JOURNAL OF ORGANIZATIONAL BEHAVIOR, 2003, 24 (01) :45-68
[6]   Relating member ability and personality to work-team processes and team effectiveness [J].
Barrick, MR ;
Stewart, GL ;
Neubert, MJ ;
Mount, MK .
JOURNAL OF APPLIED PSYCHOLOGY, 1998, 83 (03) :377-391
[7]   Composition, process, and performance in self-managed groups: The role of personality [J].
Barry, B ;
Stewart, GL .
JOURNAL OF APPLIED PSYCHOLOGY, 1997, 82 (01) :62-78
[8]   Cohesion and performance in groups: A meta-analytic clarification of construct relations [J].
Beal, DJ ;
Cohen, RR ;
Burke, MJ ;
McLendon, CL .
JOURNAL OF APPLIED PSYCHOLOGY, 2003, 88 (06) :989-1004
[9]  
Beer M., 1976, Handbook of industrial and organizational psychology, P937
[10]   The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes [J].
Behfar, Kristin J. ;
Peterson, Randall S. ;
Mannix, Elizabeth A. ;
Trochim, William M. K. .
JOURNAL OF APPLIED PSYCHOLOGY, 2008, 93 (01) :170-188