Improving bug report triage performance using artificial intelligence based document generation model

Artificial intelligence is one of the key technologies for progression to the fourth industrial revolution. This technology also has a significant impact on software professionals who are continuously striving to achieve high-quality software development by fixing various types of software bugs. During the software development and maintenance stages, software bugs are the major factor that can affect the cost and time of software delivery. To efficiently fix a software bug, open bug repositories are used for identifying bug reports and for classifying and prioritizing the reports for assignment to the most appropriate software developers based on their level of interest and expertise. Owing to a lack of resources such as time and manpower, this bug report triage process is extremely important in software development. To improve the bug report triage performance, numerous studies have focused on a latent Dirichlet allocation (LDA) using the k-nearest neighbors or a support vector machine. Although the existing approaches have improved the accuracy of a bug triage, they often cause conflicts between the combined techniques and generate incorrect triage results. In this study, we propose a method for improving the bug report triage performance using multiple LDA-based topic sets by improving the LDA. The proposed method improves the existing topic sets of the LDA by building two adjunct topic sets. In our experiment, we collected bug reports from a popular bug tracking system, Bugzilla, as well as Android bug reports, to evaluate the proposed method and demonstrate the achievement of the following two goals: increase the bug report triage accuracy, and satisfy the compatibility with other state-of-the-art approaches.